TIMANT

Privacy policy

SUMMARY

We at TIMANT (TIMANT EEIG Registered in Great Britain No. GE208) are committed to protecting user privacy.

This privacy policy governs our website data collection, processing and usage practices, and applies to our website content pages and contact form page.

The TIMANT website collects usage data. The usage data is collected automatically when a user browses the website. Website usage data is send to Google.

The TIMANT website also collects personal data inputted by the user on the contact form page. In practical terms this means user name and email address.

All user data is always provided by the website user.

The TIMANT website also uses cookies to analyse traffic, deliver services and personalize ads.

By using the TIMANT website you accept the use of cookies and the gathering of user information, and you consent to the data practices described in this privacy policy.

If you do not agree with the data practices described in this privacy policy, you should not use the website.

Please notice, that we will never sell your personal user information to any third parties.

 

PRIVACY POLICY CHANGES

We reserve the right to revise the TIMANT privacy policy statement.

Please visit this page occasionally and review any changes.

 

DATABASE ADMINISTRATOR

TIMANT EEIG
Registered in Great Britain No. GE208
6 Hawksworth, Southmead Park
Didcot, Oxfordshire
OX11 7HR
United Kingdom

If you have any questions about the TIMANT privacy policy or processing of your personal data, please contact TIMANT customer service for more information:

  • Customer service phone: +44 (0) 1235 514 180
  • Customer service email: info@timant.co.uk

 

COLLECTED INFORMATION

We collect website usage information based on normal browsing and personal user information send by the user with the website contact form. The lawful basis for processing user data is gained through user consent.

The website browsing data includes:

  • user computer
  • IP address
  • geographical location
  • browser type
  • referral source
  • length of visit
  • pages viewed

The website contact form data includes:

  • user name
  • user email
  • user message

 

COOKIES

The TIMANT website uses “cookies” to help personalize user website browsing experience.

A cookie is a simple and harmless text file that is placed on the user computer by the web server.

TIMANT keeps track of the website pages the user visits within the TIMANT website (for example) to determine what pages are most popular and/or most used.

This usage data may also be used to deliver customized content and promotions within the TIMANT website to users whose behaviour indicates interested towards specific services or web pages.

The TIMANT website may use a third-party ad network (such as Google AdWords) to manage advertising on other websites.

We may collect non-personally identifiable information about user activities on TIMANT website and other websites to provide targeted advertising based upon user interests.

As the TIMANT website user you also have the option to block cookies from your web browser settings.

If you choose to decline the use of cookies by blocking them, you may not be able to fully experience some features on the TIMANT website.

 

HISTORICAL DATA FILES AND USAGE DATA COLLECTED

We may collect demographic information such as area code, age, gender, preferences and interests using historical data files that are not associated with the user personal data.

There are also different usage data types regarding user computer terminal that is automatically collected.

This information can include:

  • user IP address
  • browser type
  • domain names
  • access times
  • referring website addresses

This information is used to provide general statistics regarding the website usage and maintaining the quality of the TIMANT website.

 

HOW WE USE COLLECTED INFORMATION

We use the collected information only in compliance with this privacy policy.

 

HOW WE USE PERSONAL INFORMATION

We use customer profiling to improve the quality of our service and target our marketing.

We use personal information to improve user browsing experience by personalizing the website.

We may contact you and send information which we think may be of interest to you by email.

 

NAVIGATIONAL INFORMATION

We use navigational information to operate and improve the TIMANT website.

We may also use navigational information in combination with personal user information to provide personalized information about TIMANT services, offers and campaigns.

 

WE DO NOT SELL PERSONAL INFORMATION

We will never sell personal user information to any third parties.

We may contact you on behalf of external business partners about an offering that may be of interest to you.

In those cases, we do not transfer any personal user information with third parties.

 

SERVICE PROVIDER

We employ other companies to provide analytical services about our website visitors (for example Google Analytics) and may need to share some user information with them to provide information on services or products of interest to our users.

Where we share user information with other companies, we explicitly require the companies to acknowledge and adhere to our privacy and user data handling policies.

 

EXTERNAL WEBSITES

The TIMANT websites provide links to other websites.

We do not control and are not responsible for the content or practices of other websites than TIMANT.

This privacy policy does not apply to other websites, which are subject to any privacy and other policies they may have.

 

RETENTION OF PERSONAL INFORMATION

We retain personal information that you provide for a period the customer business relationship is active, and after this for five (3) years. After this we securely delete all personal information.

We can delete personal information at an earlier date if requested by the user.

All website data is backed up for security, usability and integrity reasons for a 90-day period to our secure web servers. After this all website data is deleted permanently.

All analytical data collected by third party services, such as Google Analytics, is retained for a 24-month period for historical data analysis purposes. Historical data is used to improve the TIMANT website usability and to develop website quality in general.

HOW TO ACCESS AND CONTROL USER PERSONAL DATA

If you have provided us your personal user data, you have the right to:

  • review the user data you have provided
  • request to correct any errors, outdated information or omissions
  • request user data not be used to contact you
  • request user data to be deleted from our records
  • opt out of being solicited by TIMANT or third parties

To exercise any of these rights please contact TIMANT customer service:

  • Customer service phone: +44 (0) 1235 514 180
  • Customer service email: info@timant.co.uk

By your request will promptly change, correct or delete user information and notify you of these actions.

 

TIMANT

TIMANT EEIG (registered in Great Britain No. GE208)
6 Hawksworth, Southmead Park
Didcot, Oxfordshire
OX11 7HR
United Kingdom

We reserve the right to revise the TIMANT privacy policy.

Please visit this page occasionally to review any changes.